Action for a Better Community New Directions
33 Chestnut Street, Rochester, NY 14604
Free & confidential · Insurance verification · 24/7
Key Takeaways
- Action for a Better Community New Directions is a Outpatient facility in Rochester, NY, established in 2018.
- Accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield.
- Uses 7 evidence-based therapies: 1-on-1 Counseling, Family Therapy, Group Therapy, Life Skills.
- Call (833) 546-3513 for free insurance verification and admission guidance (24/7).
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Why Choose Action for a Better Community New Directions
Broad Insurance Coverage
Accepts 24 insurance providers, making treatment accessible for more families.
Evidence-Based Therapies
Offers 7 proven treatment methods including 1-on-1 Counseling, Family Therapy, Group Therapy.
Specialized Programs
Offers targeted programs for Drug Addiction.
Inclusive Care
Treats Men, Men and Women, Women with programs tailored to each group's unique needs.
About Action for a Better Community New Directions: Programs, Staff & Mission
Their approach is rooted in trauma-informed care and the belief that addiction affects the whole family. They use therapies like relapse prevention, family counseling, and recovery management to help clients stay on track. These services give people the tools they need to heal, stay substance-free, and build healthier lives.
The program also offers flexible evening and weekend hours, DWI evaluations, gender-specific groups, and work readiness help. New Directions partners with local resources to boost clients’ access to care and long-term support. This focus on real-life tools and community connection helps people regain control and move forward.
What to Expect at Action for a Better Community New Directions
Your path from first call to lasting recovery
Assessment
A clinical team evaluates your history, needs, and goals to build a personalized plan.
Active Care
Evidence-based therapies including 1-on-1 Counseling and Family Therapy, typically 5 days.
Aftercare
Ongoing support, relapse prevention planning, and connections to community resources.
Free guidance • No obligation
What Levels of Care Are Available?
Programs available at this facility
Flexible sessions (1-2x/week) while living at home.
What Insurance Does Action for a Better Community New Directions Accept?
24 insurance providers accepted. Learn about insurance coverage →
Aetna
Anthem
BlueCross BlueShield
Bright Health
CareFirst
Carelon Behavioral Health
Cigna
ComPsych
GuideWell
HealthNet
HealthPartners
Highmark
Humana
ITU Funds
Intermountain Healthcare
Kaiser Permanente
MHN
Medicaid
Medicare
Optum
Oscar
Tricare
Tufts Health
United Healthcare
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What Therapies and Approaches Are Used?
Evidence-based methods used at this center. Browse all types →
Repairs relationships and builds a supportive home environment.
Shared healing through peer support and group dynamics.
Practical skills for independent, sober daily living.
Skills and strategies to maintain long-term sobriety.
One-on-one sessions tailored to your specific needs.
Who Does Action for a Better Community New Directions Treat?
Gender-specific programs addressing male-related issues
Gender-specific programs addressing male-related issues
Gender-specific care including trauma and family therapy
What Conditions and Substances Are Treated?
Substances
Conditions
Aftercare & Continuing Support
Additional Services
Type of Care
Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)
Pharmacotherapies
Treatment Approaches
Emergency Mental Health Services
Facility Operation (e.g., Private, Public)
Payment/Insurance/Funding Accepted
Payment Assistance Available
Special Programs/Groups Offered
Assessment/Pre-treatment
Recovery Support Services
Education and Counseling Services
Facility Smoking Policy
Age Groups Accepted
Facility Vaping Policy
Ancillary Services
How Much Does Treatment Cost?
Average costs vary by care level. Insurance typically covers 60-80% of treatment.
| Care Level | Avg. Cost/Month | With Insurance | Duration |
|---|---|---|---|
| Medical Detox | $5,000–$10,000 | $500–$3,000 | 3–7 days |
| Residential | $15,000–$30,000 | $2,000–$8,000 | 30–90 days |
| PHP/IOP | $5,000–$12,000 | $500–$3,000 | 6–12 weeks |
| Outpatient | $1,000–$5,000 | $100–$1,000 | 3–12 months |
Source: SAMHSA National Survey, 2024. Costs vary by location and provider. Call (833) 546-3513 for a free, personalized cost estimate.
Frequently Asked Questions
How long is the program at Action for a Better Community New Directions?
What insurance does Action for a Better Community New Directions accept?
What levels of care are available?
Who does Action for a Better Community New Directions treat?
How do I start the admissions process?
Does insurance cover treatment here?
What therapies are used at this center?
Contact Action for a Better Community New Directions
Free Guidance & Insurance Verification
(833) 546-3513Address
33 Chestnut Street, Rochester, NY, 14604
Center Phone
(585) 325-6434Website
www.abcinfo.orgLanguages
English, Spanish
Sources & References
This listing includes information from publicly available data and provider submissions. For authoritative resources on treatment and recovery:
-
SAMHSA National Helpline
1-800-662-4357 — Free, confidential, 24/7 treatment referral service
-
National Institute on Drug Abuse (NIDA)
Research-based information on addiction science and treatment
-
FindTreatment.gov
Official SAMHSA treatment locator with verified facility data
-
NAATP
National Association of Addiction Treatment Providers — industry standards and ethics
Related Resources
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