Est. 1977 Verified

Crossroads Family Center

700 North Johnson Avenue, El Cajon, CA 92020

Program 30+ days

Care Levels Outpatient

Insurance 24 accepted

Therapies 5 methods

Get Free Help — (833) 546-3513 Direct: (619) 441-1907

Free & confidential · Insurance verification · 24/7

Key Takeaways

Crossroads Family Center is a Outpatient facility in El Cajon, CA, established in 1977.
Accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield.
Uses 5 evidence-based therapies: 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy.
Call (833) 546-3513 for free insurance verification and admission guidance (24/7).

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Why Choose Crossroads Family Center

Broad Insurance Coverage

Accepts 24 insurance providers, making treatment accessible for more families.

Evidence-Based Therapies

Offers 5 proven treatment methods including 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy.

Specialized Programs

Offers targeted programs for Family Therapy, Adolescents, Children.

Inclusive Care

Treats Adolescents, Children, Girls, Boys with programs tailored to each group's unique needs.

About Crossroads Family Center: Programs, Staff & Mission

Crossroads Family Center, located in El Cajon, serves children and youth aged 5 to 18 (and up to 21 if clinically indicated) who are identified as having Serious Emotional Disturbance (SED). The center offers a comprehensive range of services, including behavioral health and psychiatric evaluations, medication management, individual, family, and group counseling, case management, parenting support, substance use prevention and treatment, and crisis intervention.
Services are offered in various settings—community, home, school, and clinic—to ensure accessibility and convenience for families. The clinic is conveniently located near I-8 and accessible by bus (lines 833, 848, 874, 891, and 892), light rail (Copper Line at Arnele Avenue Station), and car, with on-site parking available. To further enhance access, Crossroads Family Center extends its services to rural communities in eastern San Diego County through in-home visits.
Crossroads takes a family-driven approach, actively involving all family members in service planning and delivery. This inclusive strategy recognizes the importance of caregivers and other significant individuals in the child's life, fostering a supportive environment for recovery and development. Part of the Community Research Foundation, the center ensures that no one is denied services based on inability to pay, accepting Medi-Cal beneficiaries, those eligible for Medi-Cal, and uninsured individuals.

What to Expect at Crossroads Family Center

Your path from first call to lasting recovery

Assessment

A clinical team evaluates your history, needs, and goals to build a personalized plan.

Active Care

Evidence-based therapies including 1-on-1 Counseling and Cognitive Behavioral Therapy, typically 30+ days.

Aftercare

Ongoing support, relapse prevention planning, and connections to community resources.

Start Your Journey — (833) 546-3513

Free guidance • No obligation

What Levels of Care Are Available?

Programs available at this facility

Outpatient

Flexible sessions (1-2x/week) while living at home.

What Insurance Does Crossroads Family Center Accept?

24 insurance providers accepted. Learn about insurance coverage →

Aetna

Anthem

BlueCross BlueShield

Bright Health

CareFirst

Carelon Behavioral Health

Cigna

ComPsych

GuideWell

HealthNet

HealthPartners

Highmark

Humana

ITU Funds

Intermountain Healthcare

Kaiser Permanente

MHN

Medicaid

Medicare

Optum

Oscar

Tricare

Tufts Health

United Healthcare

Not sure if your insurance covers this center?

Free, confidential verification in under 5 minutes. We check your specific benefits and out-of-pocket costs.

(833) 546-3513

What Therapies and Approaches Are Used?

Evidence-based methods used at this center. Browse all types →

1-on-1 Counseling

Cognitive Behavioral Therapy

Identifies and changes negative thought patterns driving addiction.

Family Therapy

Repairs relationships and builds a supportive home environment.

Group Therapy

Shared healing through peer support and group dynamics.

Psychoeducation

Evidence-Based

Clinically proven approaches backed by scientific research.

Individual Treatment

One-on-one sessions tailored to your specific needs.

Medical

Physician-supervised treatment with medical monitoring.

Family Involvement

Who Does Crossroads Family Center Treat?

Adolescents

Age-appropriate treatment for teens 12-17

Children

Girls

Boys

What Conditions and Substances Are Treated?

Conditions

Anger Post Traumatic Stress Disorder Trauma Anxiety Bipolar Depression Obsessive Compulsive Disorder (OCD) Schizophrenia Neurodiversity

Aftercare & Continuing Support

Continuing Care Outpatient Treatment

Additional Services

Type of Care

Substance use treatment Mental health treatment Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children

Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)

Outpatient

Facility Type

Outpatient mental health facility

Pharmacotherapies

Risperidone Antipsychotics used in treatment of SMI

Treatment Approaches

Activity therapy Cognitive behavioral therapy Couples/family therapy Dialectical behavior therapy Eye Movement Desensitization and Reprocessing therapy Group therapy Integrated Mental and Substance Use Disorder treatment Individual psychotherapy Telemedicine/telehealth therapy Abnormal involuntary movement scale

Emergency Mental Health Services

Crisis intervention team Psychiatric emergency onsite services Psychiatric emergency mobile/off-site services

Facility Operation (e.g., Private, Public)

Private non-profit organization

Payment/Insurance/Funding Accepted

Medicaid State mental health agency (or equivalent) funds

Payment Assistance Available

Payment assistance (check with facility for details) Sliding fee scale (fee is based on income and other factors)

Special Programs/Groups Offered

Clients with co-occurring mental and substance use disorders Clients who have experienced trauma Persons with post-traumatic stress disorder (PTSD) Children/adolescents with serious emotional disturbance (SED)

Facility Smoking Policy

Smoking permitted in designated area

Age Groups Accepted

Children/Adolescents Young Adults Adults

Language Services

Spanish Sign language services for the deaf and hard of hearing Other languages (excluding Spanish)

Other Languages

Arabic Farsi

Facility Vaping Policy

Vaping permitted in designated area

Ancillary Services

Family psychoeducation Psychosocial rehabilitation services Case management service Suicide prevention services

How Much Does Treatment Cost?

Average costs vary by care level. Insurance typically covers 60-80% of treatment.

Care Level	Avg. Cost/Month	With Insurance	Duration
Medical Detox	$5,000–$10,000	$500–$3,000	3–7 days
Residential	$15,000–$30,000	$2,000–$8,000	30–90 days
PHP/IOP	$5,000–$12,000	$500–$3,000	6–12 weeks
Outpatient	$1,000–$5,000	$100–$1,000	3–12 months

Source: SAMHSA National Survey, 2024. Costs vary by location and provider. Call (833) 546-3513 for a free, personalized cost estimate.

Frequently Asked Questions

How long is the program at Crossroads Family Center?

The typical program length at Crossroads Family Center is 30+ days. Actual duration varies based on individual assessment and treatment progress.

What insurance does Crossroads Family Center accept?

Crossroads Family Center accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Call (833) 546-3513 for free insurance verification.

What levels of care are available?

This facility offers 1 levels of care: Outpatient. Your care team will recommend the appropriate level based on your evaluation.

Who does Crossroads Family Center treat?

Crossroads Family Center treats Adolescents, Children, Girls, Boys. Contact the facility to discuss specific eligibility requirements.

How do I start the admissions process?

Call (833) 546-3513 for a free, confidential consultation. Our specialists verify your insurance, explain options, and guide you through every step of the admission process.

Does insurance cover treatment here?

Most major insurance plans cover treatment. Call (833) 546-3513 for a free verification — we check your specific benefits and out-of-pocket costs within minutes.

What therapies are used at this center?

Crossroads Family Center uses evidence-based approaches including 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy, Psychoeducation. Treatment plans are personalized to each individual.

Contact Crossroads Family Center

Free Guidance & Insurance Verification

(833) 546-3513

Address

700 North Johnson Avenue, Suite P, El Cajon, CA, 92020

Center Phone

(619) 441-1907

Website

www.crfbehavioralhealthcare.org

Languages

English, Spanish

Last updated: April 5, 2026 • Reviewed by RehabHive Editorial Team

Sources & References

This listing includes information from publicly available data and provider submissions. For authoritative resources on treatment and recovery:

SAMHSA National Helpline
1-800-662-4357 — Free, confidential, 24/7 treatment referral service
National Institute on Drug Abuse (NIDA)
Research-based information on addiction science and treatment
FindTreatment.gov
Official SAMHSA treatment locator with verified facility data
NAATP
National Association of Addiction Treatment Providers — industry standards and ethics