Joint Commission Est. 1883 Verified

Crossroad Child and Family Services

330 Delaware Avenue, Buffalo, NY 14202

Program 30 days
Care Levels Residential Rehab, Co-Occurring Mental Health
Insurance 24 accepted
Therapies 4 methods

Free & confidential · Insurance verification · 24/7

Crossroad Child and Family Services

Key Takeaways

  • Crossroad Child and Family Services is a Residential Rehab facility in Buffalo, NY, established in 1883.
  • Accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield.
  • Uses 4 evidence-based therapies: 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy.
  • Call (833) 546-3513 for free insurance verification and admission guidance (24/7).

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Crossroad Child and Family Services photo 1
Crossroad Child and Family Services

Why Choose Crossroad Child and Family Services

Accredited Facility

Holds Joint Commission accreditation, ensuring adherence to rigorous quality standards.

Broad Insurance Coverage

Accepts 24 insurance providers, making treatment accessible for more families.

Multiple Care Levels

Provides 3 levels of care: Residential Rehab, Co-Occurring Mental Health, Outpatient — ensuring the right intensity for every stage of recovery.

Specialized Programs

Offers targeted programs for Anxiety, Depression, ADHD, ADD.

About Crossroad Child and Family Services: Programs, Staff & Mission

Crossroad Child and Family Services helps children and families facing tough mental health challenges. They treat conditions like trauma, depression, anxiety, ADHD, and more. The center serves individuals of all ages, including children, teens, adults, and families. Crossroad provides a range of care, from outpatient counseling to intensive residential treatment programs.
Crossroad uses trusted therapies to support healing and growth. Their staff trains in trauma-focused cognitive behavior therapy (TF-CBT) and follows the Children And Residential Experiences (CARE) model. This approach builds strong relationships, includes families, and focuses on child development. By using trauma-informed care, they help clients build confidence, manage emotions, and improve daily life.
Crossroad offers safe, structured living programs tailored to each youth’s needs. Secure Care supports those with serious safety concerns. Open Treatment provides stability with more freedom. Transitional Living helps older teens build life skills, continue education, and prepare for independence. Each program supports healing, growth, and a future filled with hope.

What to Expect at Crossroad Child and Family Services

Your path from first call to lasting recovery

1

Assessment

A clinical team evaluates your history, needs, and goals to build a personalized plan.

2

Active Care

Evidence-based therapies including 1-on-1 Counseling and Cognitive Behavioral Therapy, typically 30 days.

3

Aftercare

Ongoing support, relapse prevention planning, and connections to community resources.

Start Your Journey — (833) 546-3513

Free guidance • No obligation

What Levels of Care Are Available?

Programs available at this facility

Residential Rehab

Live-in treatment with comprehensive daily programming.

Co-Occurring Mental Health
Outpatient

Flexible sessions (1-2x/week) while living at home.

What Insurance Does Crossroad Child and Family Services Accept?

24 insurance providers accepted. Learn about insurance coverage →

Aetna Aetna
Anthem Anthem
BlueCross BlueShield BlueCross BlueShield
Bright Health Bright Health
CareFirst CareFirst
Carelon Behavioral Health Carelon Behavioral Health
Cigna Cigna
ComPsych ComPsych
GuideWell GuideWell
HealthNet HealthNet
HealthPartners HealthPartners
Highmark Highmark
Humana Humana
ITU Funds ITU Funds
Intermountain Healthcare Intermountain Healthcare
Kaiser Permanente Kaiser Permanente
MHN MHN
Medicaid Medicaid
Medicare Medicare
Optum Optum
Oscar Oscar
Tricare Tricare
Tufts Health Tufts Health
United Healthcare United Healthcare

Not sure if your insurance covers this center?

Free, confidential verification in under 5 minutes. We check your specific benefits and out-of-pocket costs.

(833) 546-3513

What Therapies and Approaches Are Used?

Evidence-based methods used at this center. Browse all types →

1-on-1 Counseling
Cognitive Behavioral Therapy

Identifies and changes negative thought patterns driving addiction.

Family Therapy

Repairs relationships and builds a supportive home environment.

Group Therapy

Shared healing through peer support and group dynamics.

Individual Treatment

One-on-one sessions tailored to your specific needs.

Trauma Informed

Who Does Crossroad Child and Family Services Treat?

Adolescents

Age-appropriate treatment for teens 12-17

Children
Young Adults

Specialized programs for ages 18-25

Girls
Boys

What Conditions and Substances Are Treated?

Substances

Co-Occurring Disorders

Conditions

Trauma Anxiety Depression Grief and Loss ADHD, ADD Self-Harm

Aftercare & Continuing Support

Outpatient Treatment

Additional Services

Type of Care
Mental health treatment
Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)
Outpatient
Facility Type
Outpatient mental health facility
Pharmacotherapies
Antipsychotics used in treatment of SMI
Treatment Approaches
Cognitive behavioral therapy Couples/family therapy Dialectical behavior therapy Eye Movement Desensitization and Reprocessing therapy Group therapy Individual psychotherapy Telemedicine/telehealth therapy
Facility Operation (e.g., Private, Public)
Private non-profit organization
Payment/Insurance/Funding Accepted
Medicare Medicaid Private health insurance Cash or self-payment State-financed health insurance plan other than Medicaid
Payment Assistance Available
Sliding fee scale (fee is based on income and other factors)
Special Programs/Groups Offered
Criminal justice (other than DUI/DWI)/Forensic clients
Assessment/Pre-treatment
Screening for tobacco use
Facility Smoking Policy
Smoking not permitted
Age Groups Accepted
Children/Adolescents Young Adults Adults Seniors
Language Services
Spanish
Facility Vaping Policy
Vaping not permitted
Ancillary Services
Court-ordered outpatient treatment Family psychoeducation Suicide prevention services

How Much Does Treatment Cost?

Average costs vary by care level. Insurance typically covers 60-80% of treatment.

Care Level Avg. Cost/Month With Insurance Duration
Medical Detox $5,000–$10,000 $500–$3,000 3–7 days
Residential $15,000–$30,000 $2,000–$8,000 30–90 days
PHP/IOP $5,000–$12,000 $500–$3,000 6–12 weeks
Outpatient $1,000–$5,000 $100–$1,000 3–12 months

Source: SAMHSA National Survey, 2024. Costs vary by location and provider. Call (833) 546-3513 for a free, personalized cost estimate.

Frequently Asked Questions

How long is the program at Crossroad Child and Family Services?
The typical program length at Crossroad Child and Family Services is 30 days. Actual duration varies based on individual assessment and treatment progress.
What insurance does Crossroad Child and Family Services accept?
Crossroad Child and Family Services accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Call (833) 546-3513 for free insurance verification.
What levels of care are available?
This facility offers 3 levels of care: Residential Rehab, Co-Occurring Mental Health, Outpatient. Your care team will recommend the appropriate level based on your evaluation.
Who does Crossroad Child and Family Services treat?
Crossroad Child and Family Services treats Adolescents, Children, Young Adults, Girls, Boys. Contact the facility to discuss specific eligibility requirements.
How do I start the admissions process?
Call (833) 546-3513 for a free, confidential consultation. Our specialists verify your insurance, explain options, and guide you through every step of the admission process.
Does insurance cover treatment here?
Most major insurance plans cover treatment. Call (833) 546-3513 for a free verification — we check your specific benefits and out-of-pocket costs within minutes.
What therapies are used at this center?
Crossroad Child and Family Services uses evidence-based approaches including 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy. Treatment plans are personalized to each individual.

Contact Crossroad Child and Family Services

Free Guidance & Insurance Verification

(833) 546-3513

Address

330 Delaware Avenue, Buffalo, NY, 14202

Center Phone

(800) 976-2306

Languages

English

Last updated: April 5, 2026 Reviewed by RehabHive Editorial Team

Sources & References

This listing includes information from publicly available data and provider submissions. For authoritative resources on treatment and recovery:

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Location

330 Delaware Avenue, Buffalo, NY, 14202

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