Verified Treatment Center · Updated May 2026
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Florence Crittenton Agency — Knoxville, TN

1531 Dick Lonas Road Crittenton Center, Building C, Knoxville, TN 37909

Program Duration 5 days
Program Levels Residential Rehab, Outpatient
Insurance 24 accepted
Therapies 4 methods
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Knoxville, TN
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Key Takeaways

  • Florence Crittenton Agency is a Residential Rehab facility in Knoxville, TN.
  • Accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield.
  • Uses 4 evidence-based therapies: 1-on-1 Counseling, Cognitive Behavioral Therapy, Group Therapy, Online Therapy.
  • Call (833) 546-3513 for free insurance verification and admission guidance (24/7).
Quick answer

Florence Crittenton Agency is a residential rehab and outpatient treatment center in Knoxville, TN. Treatment approaches include 1-on-1 Counseling, Cognitive Behavioral Therapy, Group Therapy. Programs serve Adolescents and Children. Most major insurance accepted under federal parity law. Call (833) 546-3513 for free 5-minute verification.

Reviewed by RehabHive Editorial Team · Last updated Apr 29, 2026 · Sources: SAMHSA · NIDA · CDC · KFF
5

Verified credentials

Fact-checked against official sources — not user star ratings

Listed in SAMHSA treatment locator findtreatment.gov ↗
Accepts Medicaid
Accepts Medicare
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Last verified Apr 29, 2026 by the RehabHive editorial team
Medical Disclaimer: Content is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified clinician about your specific situation.
Facility overview

About Florence Crittenton Agency: Programs, Staff & Mission

Levels of Care
2
Typical Length
5 days
Insurance Plans
24+
Therapies
4
Located in Knoxville, Tennessee, the Florence Crittenton Agency offers an integrative approach to substance use and mental health treatment. With both outpatient and residential options, the agency focuses on individual therapy and group sessions tailored for children, adolescents, and adults. Their commitment to trauma-informed care ensures that each client receives the support needed to navigate their personal challenges effectively. By accepting a range of insurance plans, including Medicaid, Florence Crittenton strives to make healing accessible to those in need.

Florence Crittenton Agency is located in Knoxville, TN. The facility offers Residential Rehab, Outpatient programs. Treatment approaches include 1-on-1 Counseling, Cognitive Behavioral Therapy, Group Therapy, Online Therapy. The center serves Adolescents, Children. Florence Crittenton Agency accepts 24 insurance providers, including Aetna, Anthem, BlueCross BlueShield, Bright Health. Conditions treated include Trauma. For more information or to verify insurance coverage, call (833) 546-3513.

What to Expect at Florence Crittenton Agency

Your path from first call to lasting recovery

1

Assessment

A clinical team evaluates your history, needs, and goals to build a personalized plan.

2

Active Care

Evidence-based therapies including 1-on-1 Counseling and Cognitive Behavioral Therapy, typically 5 days.

3

Aftercare

Ongoing support, relapse prevention planning, and connections to community resources.

Free guidance • No obligation • See sidebar to call

What Levels of Care Are Available?

Programs available at this facility

Residential Rehab

Live-in treatment with comprehensive daily programming.

Outpatient

Flexible sessions (1-2x/week) while living at home.

What Insurance Does Florence Crittenton Agency Accept?

24 insurance providers accepted. Learn about insurance coverage →

GuideWell
HealthNet
HealthPartners
Highmark logo Highmark Humana logo Humana
ITU Funds
Intermountain Healthcare
Kaiser Permanente logo Kaiser Permanente
MHN
Medicaid logo Medicaid Medicare logo Medicare Optum logo Optum Oscar logo Oscar Tricare logo Tricare
Tufts Health
United Healthcare logo United Healthcare

Not sure if your insurance covers this center?

Free, confidential verification in under 5 minutes. We check your specific benefits and out-of-pocket costs.

What Therapies and Approaches Are Used?

Evidence-based methods used at this center. Browse all types →

1-on-1 Counseling
Cognitive Behavioral Therapy

Identifies and changes negative thought patterns driving addiction.

Group Therapy

Shared healing through peer support and group dynamics.

Online Therapy

Who Does Florence Crittenton Agency Treat?

Adolescents

Age-appropriate treatment for teens 12-17

Children

What Conditions and Substances Are Treated?

Substances

Co-Occurring Disorders Drug Addiction Smoking Cessation

Conditions

Trauma

Aftercare & Continuing Support

Outpatient Treatment Support Meetings

Additional Services

Type of Care
Substance use treatment Mental health treatment
Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)
Outpatient Partial hospitalization/day treatment Residential/24-hour residential
Facility Type
Residential treatment center (RTC) for children
Pharmacotherapies
Antipsychotics used in treatment of SMI
Treatment Approaches
Activity therapy Cognitive behavioral therapy Group therapy Integrated Mental and Substance Use Disorder treatment Individual psychotherapy Telemedicine/telehealth therapy Abnormal involuntary movement scale
Facility Operation (e.g., Private, Public)
Private non-profit organization
Payment/Insurance/Funding Accepted
Medicaid Private health insurance Cash or self-payment State-financed health insurance plan other than Medicaid
Special Programs/Groups Offered
Clients with co-occurring mental and substance use disorders Clients who have experienced trauma
Recovery Support Services
Mentoring/peer support
Education and Counseling Services
Smoking/vaping/tobacco cessation counseling
Facility Smoking Policy
Smoking not permitted
Age Groups Accepted
Children/Adolescents Adults
Facility Vaping Policy
Vaping not permitted
Ancillary Services
Court-ordered outpatient treatment Family psychoeducation Legal advocacy Case management service Suicide prevention services Education services

How Much Does Treatment Cost?

Average costs vary by care level. Insurance typically covers 60-80% of treatment.

Care Level Avg. Cost/Month With Insurance Duration
Medical Detox $5,000–$10,000 $500–$3,000 3–7 days
Residential $15,000–$30,000 $2,000–$8,000 30–90 days
PHP/IOP $5,000–$12,000 $500–$3,000 6–12 weeks
Outpatient $1,000–$5,000 $100–$1,000 3–12 months

Source: SAMHSA National Survey, 2024. Costs vary by location and provider. Call (833) 546-3513 for a free, personalized cost estimate.

Frequently Asked Questions

How long is the program at Florence Crittenton Agency?
The typical program length at Florence Crittenton Agency is 5 days. Actual duration varies based on individual assessment and treatment progress.
What insurance does Florence Crittenton Agency accept?
Florence Crittenton Agency accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Call (833) 546-3513 for free insurance verification.
What levels of care are available?
This facility offers 2 levels of care: Residential Rehab, Outpatient. Your care team will recommend the appropriate level based on your evaluation.
Who does Florence Crittenton Agency treat?
Florence Crittenton Agency treats Adolescents, Children. Contact the facility to discuss specific eligibility requirements.
How do I start the admissions process?
Call (833) 546-3513 for a free, confidential consultation. Our specialists verify your insurance, explain options, and guide you through every step of the admission process.
Does insurance cover treatment here?
Most major insurance plans cover treatment. Call (833) 546-3513 for a free verification — we check your specific benefits and out-of-pocket costs within minutes.
What therapies are used at this center?
Florence Crittenton Agency uses evidence-based approaches including 1-on-1 Counseling, Cognitive Behavioral Therapy, Group Therapy, Online Therapy. Treatment plans are personalized to each individual.

Contact Florence Crittenton Agency

Free Guidance & Insurance Verification

(833) 546-3513

Address

1531 Dick Lonas Road Crittenton Center, Building C, Knoxville, TN, 37909

Center Phone

865-602-2021

Website

www.fcaknox.org

Languages

English

Fact-checked against SAMHSA public data
Last reviewed: October 27, 2025 Editorial Policy

Sources & References

This listing includes information from publicly available data and provider submissions. For authoritative resources on treatment and recovery:

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Quick facts

2
Care levels
4
Therapies
2
Groups served

Check your insurance

Most plans cover detox, residential, and outpatient under federal parity law.

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Location

1531 Dick Lonas Road Crittenton Center, Building C, Knoxville, TN, 37909

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