Est. 1998 Verified

New Directions Counseling Shelton

1643 24th Street West, Billings, MT 59102

Program 5 days
Care Levels Outpatient
Insurance 24 accepted
Therapies 5 methods

Free & confidential · Insurance verification · 24/7

New Directions Counseling Shelton

Key Takeaways

  • New Directions Counseling Shelton is a Outpatient facility in Billings, MT, established in 1998.
  • Accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield.
  • Uses 5 evidence-based therapies: 1-on-1 Counseling, Group Therapy, Life Skills, Online Therapy.
  • Call (833) 546-3513 for free insurance verification and admission guidance (24/7).

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New Directions Counseling Shelton

Why Choose New Directions Counseling Shelton

Broad Insurance Coverage

Accepts 24 insurance providers, making treatment accessible for more families.

Evidence-Based Therapies

Offers 5 proven treatment methods including 1-on-1 Counseling, Group Therapy, Life Skills.

Specialized Programs

Offers targeted programs for Alcohol, Co-Occurring Disorders, Drug Addiction.

Inclusive Care

Treats Men, Men and Women, Women, Adolescents, Children, Girls, Boys with programs tailored to each group's unique needs.

About New Directions Counseling Shelton: Programs, Staff & Mission

New Directions Counseling empowers individuals facing mental health and substance use challenges. They offer individual counseling and therapy, peer and sober support, psychiatric evaluations, case management and intensive outpatient program (IOP) integrating an evidence-based approach and spiritual emphasis. The center accepts most insurance plans including state coverage.
Their approach focuses on therapy that empowers individuals to understand and manage emotions. They integrate personalized treatments encouraging individuals to build self-esteem, gain confidence and develop communication skills. They offer therapy sessions via telehealth (Zoom). In addition, the center creates a safe space for individuals to find strength and ability to overcome life challenges.

What to Expect at New Directions Counseling Shelton

Your path from first call to lasting recovery

1

Assessment

A clinical team evaluates your history, needs, and goals to build a personalized plan.

2

Active Care

Evidence-based therapies including 1-on-1 Counseling and Group Therapy, typically 5 days.

3

Aftercare

Ongoing support, relapse prevention planning, and connections to community resources.

Start Your Journey — (833) 546-3513

Free guidance • No obligation

What Levels of Care Are Available?

Programs available at this facility

Outpatient

Flexible sessions (1-2x/week) while living at home.

What Insurance Does New Directions Counseling Shelton Accept?

24 insurance providers accepted. Learn about insurance coverage →

Aetna Aetna
Anthem Anthem
BlueCross BlueShield BlueCross BlueShield
Bright Health Bright Health
CareFirst CareFirst
Carelon Behavioral Health Carelon Behavioral Health
Cigna Cigna
ComPsych ComPsych
GuideWell GuideWell
HealthNet HealthNet
HealthPartners HealthPartners
Highmark Highmark
Humana Humana
ITU Funds ITU Funds
Intermountain Healthcare Intermountain Healthcare
Kaiser Permanente Kaiser Permanente
MHN MHN
Medicaid Medicaid
Medicare Medicare
Optum Optum
Oscar Oscar
Tricare Tricare
Tufts Health Tufts Health
United Healthcare United Healthcare

Not sure if your insurance covers this center?

Free, confidential verification in under 5 minutes. We check your specific benefits and out-of-pocket costs.

(833) 546-3513

What Therapies and Approaches Are Used?

Evidence-based methods used at this center. Browse all types →

1-on-1 Counseling
Group Therapy

Shared healing through peer support and group dynamics.

Life Skills

Practical skills for independent, sober daily living.

Online Therapy
Spiritual Care
Evidence-Based

Clinically proven approaches backed by scientific research.

Individual Treatment

One-on-one sessions tailored to your specific needs.

Strengths-Based
Spiritual Emphasis

Who Does New Directions Counseling Shelton Treat?

Men

Gender-specific programs addressing male-related issues

Men and Women

Gender-specific programs addressing male-related issues

Women

Gender-specific care including trauma and family therapy

Adolescents

Age-appropriate treatment for teens 12-17

Children
Girls
Boys

What Conditions and Substances Are Treated?

Substances

Alcohol Co-Occurring Disorders Drug Addiction Prescription Drugs Synthetic Drugs

Aftercare & Continuing Support

Continuing Care Outpatient Treatment Support Meetings Discharge Planning Follow-up Sessions (in-person) Follow-up Sessions (online)

Additional Services

Type of Care
Substance use treatment
Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)
Outpatient Intensive outpatient treatment Regular outpatient treatment
External Opioid Medications Source
In-network prescribing entity No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
External Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity No formal relationship with prescribing entity
Type of Opioid Treatment
Accepts clients using MAT but prescribed elsewhere
Treatment Approaches
Brief intervention Cognitive behavioral therapy Matrix Model Relapse prevention Substance use disorder counseling Telemedicine/telehealth therapy
Facility Operation (e.g., Private, Public)
Private for-profit organization
License/Certification/Accreditation
State Substance use treatment agency
Payment/Insurance/Funding Accepted
Medicaid Private health insurance Cash or self-payment
Payment Assistance Available
Payment assistance (check with facility for details) Sliding fee scale (fee is based on income and other factors)
Special Programs/Groups Offered
Adult women Criminal justice (other than DUI/DWI)/Forensic clients
Assessment/Pre-treatment
Comprehensive substance use assessment Outreach to persons in the community Screening for substance use Screening for mental disorders
Transitional Services
Aftercare/continuing care Discharge Planning Naloxone and overdose education Outcome follow-up after discharge
Recovery Support Services
Housing services
Education and Counseling Services
Substance use disorder education Individual counseling Group counseling Family counseling
Facility Smoking Policy
Smoking permitted in designated area
Sex Accepted
Female Male
Exclusive Services
Specially designed program for DUI/DWI clients
Facility Vaping Policy
Vaping permitted in designated area
Ancillary Services
Social skills development Integrated primary care services Suicide prevention services

How Much Does Treatment Cost?

Average costs vary by care level. Insurance typically covers 60-80% of treatment.

Care Level Avg. Cost/Month With Insurance Duration
Medical Detox $5,000–$10,000 $500–$3,000 3–7 days
Residential $15,000–$30,000 $2,000–$8,000 30–90 days
PHP/IOP $5,000–$12,000 $500–$3,000 6–12 weeks
Outpatient $1,000–$5,000 $100–$1,000 3–12 months

Source: SAMHSA National Survey, 2024. Costs vary by location and provider. Call (833) 546-3513 for a free, personalized cost estimate.

Frequently Asked Questions

How long is the program at New Directions Counseling Shelton?
The typical program length at New Directions Counseling Shelton is 5 days. Actual duration varies based on individual assessment and treatment progress.
What insurance does New Directions Counseling Shelton accept?
New Directions Counseling Shelton accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Call (833) 546-3513 for free insurance verification.
What levels of care are available?
This facility offers 1 levels of care: Outpatient. Your care team will recommend the appropriate level based on your evaluation.
Who does New Directions Counseling Shelton treat?
New Directions Counseling Shelton treats Men, Men and Women, Women, Adolescents, Children, Girls, Boys. Contact the facility to discuss specific eligibility requirements.
How do I start the admissions process?
Call (833) 546-3513 for a free, confidential consultation. Our specialists verify your insurance, explain options, and guide you through every step of the admission process.
Does insurance cover treatment here?
Most major insurance plans cover treatment. Call (833) 546-3513 for a free verification — we check your specific benefits and out-of-pocket costs within minutes.
What therapies are used at this center?
New Directions Counseling Shelton uses evidence-based approaches including 1-on-1 Counseling, Group Therapy, Life Skills, Online Therapy, Spiritual Care. Treatment plans are personalized to each individual.

Contact New Directions Counseling Shelton

Free Guidance & Insurance Verification

(833) 546-3513

Address

1643 24th Street West, Suite 310, Billings, MT, 59102

Center Phone

(360) 427-5232

Languages

English, Spanish

Last updated: April 5, 2026 Reviewed by RehabHive Editorial Team

Sources & References

This listing includes information from publicly available data and provider submissions. For authoritative resources on treatment and recovery:

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Location

1643 24th Street West, Suite 310, Billings, MT, 59102

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