Verified Treatment Center · Updated May 2026
Joint Commission SAMHSA Verified
Cumberland Heights Knoxville-Papermill logo

Cumberland Heights Knoxville-Papermill — Knoxville, TN

1320 Papermill Pointe Way, Knoxville, TN 37909

Program Duration 28+ days
Program Levels Co-Occurring Mental Health, Outpatient
Insurance 24 accepted
Therapies 9 methods
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Key Takeaways

  • Cumberland Heights Knoxville-Papermill is a Co-Occurring Mental Health facility in Knoxville, TN.
  • Accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield.
  • Uses 9 evidence-based therapies: 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy.
  • Call (833) 546-3513 for free insurance verification and admission guidance (24/7).

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Cumberland Heights Knoxville-Papermill — photo 1, Knoxville
Cumberland Heights Knoxville-Papermill — photo 2, Knoxville
Cumberland Heights Knoxville-Papermill — photo 3, Knoxville

Why Choose Cumberland Heights Knoxville-Papermill

Accredited Facility

Holds Joint Commission accreditation, ensuring adherence to rigorous quality standards.

Broad Insurance Coverage

Accepts 24 insurance providers, making treatment accessible for more families.

Evidence-Based Therapies

Offers 9 proven treatment methods including 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy.

Multiple Care Levels

Provides 2 levels of care: Co-Occurring Mental Health, Outpatient — ensuring the right intensity for every stage of recovery.

Quick answer

Cumberland Heights Knoxville-Papermill is a co-occurring mental health and outpatient treatment center in Knoxville, TN. Treatment approaches include 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy. Programs serve Men and Women. Most major insurance accepted under federal parity law. Call (833) 546-3513 for free 5-minute verification.

Reviewed by RehabHive Editorial Team · Last updated Apr 29, 2026 · Sources: SAMHSA · NIDA · CDC · KFF
6

Verified credentials

Fact-checked against official sources — not user star ratings

Listed in SAMHSA treatment locator findtreatment.gov ↗
Joint Commission accredited verify ↗
Accepts Medicaid
Accepts Medicare
Verified location & directions
Official website on file visit ↗
Last verified Apr 29, 2026 by the RehabHive editorial team
Medical Disclaimer: Content is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified clinician about your specific situation.
Facility overview

About Cumberland Heights Knoxville-Papermill: Programs, Staff & Mission

Levels of Care
2
Typical Length
28+ days
Accreditation
Joint Commission
Insurance Plans
24+
Cumberland Heights is a 12-step based outpatient treatment program for adults with alcohol and substance use disorders. The organization has 15 outpatient facilities across the state of Tennessee, in addition to two 12-step immersion retreats and a residential facility. Founded in 1966, Cumberland Heights is a non-profit organization that is dedicated to providing each client with personalized care, ensuring that they receive the treatment they need.
Cumberland Heights uses evidence-based practices to maximize effectiveness, including cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing (MI), medication-assisted treatment (MAT), and 12-step facilitation. They also provide experiential therapies for a well-rounded approach, including adventure therapy, art therapy, relapse prevention, music therapy, recreational therapy, mindfulness and meditation, spiritual care, and yoga. Telehealth services are also available.
Cumberland Heights is the first treatment center in Tennessee to be certified by the American Society of Addiction Medicine (ASAM), and is recognized as a national leader in addiction treatment. They are also accredited by the Joint Commission. They are in-network with most major insurance plans, and offer competitive self-pay rates, ensuring that care is more accessible.

What to Expect at Cumberland Heights Knoxville-Papermill

Your path from first call to lasting recovery

1

Assessment

A clinical team evaluates your history, needs, and goals to build a personalized plan.

2

Active Care

Evidence-based therapies including 1-on-1 Counseling and Cognitive Behavioral Therapy, typically 28+ days.

3

Aftercare

Ongoing support, relapse prevention planning, and connections to community resources.

Free guidance • No obligation • See sidebar to call

What Levels of Care Are Available?

Programs available at this facility

Co-Occurring Mental Health
Outpatient

Flexible sessions (1-2x/week) while living at home.

What Insurance Does Cumberland Heights Knoxville-Papermill Accept?

24 insurance providers accepted. Learn about insurance coverage →

GuideWell
HealthNet
HealthPartners
Highmark logo Highmark Humana logo Humana
ITU Funds
Intermountain Healthcare
Kaiser Permanente logo Kaiser Permanente
MHN
Medicaid logo Medicaid Medicare logo Medicare Optum logo Optum Oscar logo Oscar Tricare logo Tricare
Tufts Health
United Healthcare logo United Healthcare

Not sure if your insurance covers this center?

Free, confidential verification in under 5 minutes. We check your specific benefits and out-of-pocket costs.

What Therapies and Approaches Are Used?

Evidence-based methods used at this center. Browse all types →

1-on-1 Counseling
Cognitive Behavioral Therapy

Identifies and changes negative thought patterns driving addiction.

Family Therapy

Repairs relationships and builds a supportive home environment.

Group Therapy

Shared healing through peer support and group dynamics.

Trauma-Specific Therapy
Twelve Step Facilitation
Evidence-Based

Clinically proven approaches backed by scientific research.

Holistic

Whole-person approach: mind, body, and spirit healing.

Personalized Treatment
Twelve Step

Who Does Cumberland Heights Knoxville-Papermill Treat?

Men

Gender-specific programs addressing male-related issues

Women

Gender-specific care including trauma and family therapy

Young Adults

Specialized programs for ages 18-25

What Conditions and Substances Are Treated?

Substances

Alcohol Co-Occurring Disorders Drug Addiction

Aftercare & Continuing Support

Continuing Care Intensive Outpatient Program Support Meetings Recovery Coach Relapse Prevention Planning

Additional Services

Type of Care
Substance use treatment
Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)
Outpatient Intensive outpatient treatment
External Opioid Medications Source
In-network prescribing entity No formal relationship with prescribing entity
Type of Alcohol Use Disorder Treatment
Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
External Source of Medications Used for Alcohol Use Disorder Treatment
In-network prescribing entity No formal relationship with prescribing entity
Type of Opioid Treatment
Accepts clients using MAT but prescribed elsewhere
Treatment Approaches
Anger management Brief intervention Cognitive behavioral therapy Contingency management/motivational incentives Motivational interviewing Matrix Model Relapse prevention Substance use disorder counseling Trauma-related counseling Telemedicine/telehealth therapy 12-step facilitation
Facility Operation (e.g., Private, Public)
Private non-profit organization
License/Certification/Accreditation
State Substance use treatment agency The Joint Commission
Payment/Insurance/Funding Accepted
Federal military insurance (e.g., TRICARE) Private health insurance Cash or self-payment
Assessment/Pre-treatment
Comprehensive substance use assessment Screening for tobacco use Screening for substance use Screening for mental disorders
Testing
Breathalyzer or blood alcohol testing Drug or alcohol urine screening
Transitional Services
Aftercare/continuing care Discharge Planning Naloxone and overdose education Outcome follow-up after discharge
Recovery Support Services
Self-help groups Recovery coach Mentoring/peer support
Education and Counseling Services
Substance use disorder education Individual counseling Group counseling Family counseling
Facility Smoking Policy
Smoking permitted in designated area
Age Groups Accepted
Young Adults Adults
Sex Accepted
Female Male
Language Services
Sign language services for the deaf and hard of hearing
Facility Vaping Policy
Vaping permitted in designated area
Ancillary Services
Case management service Mental health services Social skills development Suicide prevention services

How Much Does Treatment Cost?

Average costs vary by care level. Insurance typically covers 60-80% of treatment.

Care Level Avg. Cost/Month With Insurance Duration
Medical Detox $5,000–$10,000 $500–$3,000 3–7 days
Residential $15,000–$30,000 $2,000–$8,000 30–90 days
PHP/IOP $5,000–$12,000 $500–$3,000 6–12 weeks
Outpatient $1,000–$5,000 $100–$1,000 3–12 months

Source: SAMHSA National Survey, 2024. Costs vary by location and provider. Call (833) 546-3513 for a free, personalized cost estimate.

Frequently Asked Questions

How long is the program at Cumberland Heights Knoxville-Papermill?
The typical program length at Cumberland Heights Knoxville-Papermill is 28+ days. Actual duration varies based on individual assessment and treatment progress.
What insurance does Cumberland Heights Knoxville-Papermill accept?
Cumberland Heights Knoxville-Papermill accepts 24 insurance providers including Aetna, Anthem, BlueCross BlueShield, Bright Health, CareFirst. Call (833) 546-3513 for free insurance verification.
What levels of care are available?
This facility offers 2 levels of care: Co-Occurring Mental Health, Outpatient. Your care team will recommend the appropriate level based on your evaluation.
Who does Cumberland Heights Knoxville-Papermill treat?
Cumberland Heights Knoxville-Papermill treats Men, Women, Young Adults. Contact the facility to discuss specific eligibility requirements.
How do I start the admissions process?
Call (833) 546-3513 for a free, confidential consultation. Our specialists verify your insurance, explain options, and guide you through every step of the admission process.
Does insurance cover treatment here?
Most major insurance plans cover treatment. Call (833) 546-3513 for a free verification — we check your specific benefits and out-of-pocket costs within minutes.
What therapies are used at this center?
Cumberland Heights Knoxville-Papermill uses evidence-based approaches including 1-on-1 Counseling, Cognitive Behavioral Therapy, Family Therapy, Group Therapy, Trauma-Specific Therapy. Treatment plans are personalized to each individual.

Contact Cumberland Heights Knoxville-Papermill

Free Guidance & Insurance Verification

(833) 546-3513

Address

1320 Papermill Pointe Way, Knoxville, TN, 37909

Center Phone

(931) 340-5439

Languages

English

Fact-checked against SAMHSA public data
Last reviewed: October 27, 2025 Editorial Policy

Sources & References

This listing includes information from publicly available data and provider submissions. For authoritative resources on treatment and recovery:

Need Help Choosing?

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Quick facts

2
Care levels
9
Therapies
4
Specializations
3
Groups served

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Most plans cover detox, residential, and outpatient under federal parity law.

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Location

1320 Papermill Pointe Way, Knoxville, TN, 37909

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